High performing analyst, business intelligence, data and process optimization specialist with excellent problem-solving skills and extensive experience in data analytics, algorithmic development, business intelligence and insights, agile process management, optimizing organizational efficiency, as well as extensive experience in research at two universities.

Strong stakeholder management skills and ability to achieve operational excellence on cross-organizational, cross-cultural and cross-team level with proven record of delivering cost-saving, quality improvement and fast product delivery solutions. Coordinating multiple teams, defining project quality metrics and KPIs (both for internal teams & external BPO teams), and ensuring smooth product delivery to the vast network of clients.

Exceptional analytical skills (engineering & postgraduate research background). Proven problem-solver with ability to apply advanced analytical solutions to identify biggest and most complex risks, identify the value stream and deliver fast agile solutions, mentoring junior analysts, performing customer journey mapping and competitive benchmarking, providing extensive reports and visualizations to the vast network of stakeholders.

Proven ability to undertake on wide range of work and multiple projects, integrate different skills and technologies. Managing and training teams of 40+ resources, reducing the cycle time and improving process predictability. Building and preserving organizational value.

Certified Scrum Master, utilised various agile (Scrum / Kanban / Scrumban/Lean) and traditional methodologies in the past, with strong focus on quality of deliverables, continuous stakeholder involvement and quick response to change. Experienced with working in Australia and New Zealand.